Independent ISP
One of Canada’s largest independent ISP’s contracted TelOptimize to conduct an audit of the Inter-exchange and Local Access facilities that they leased from one of Canada’s largest incumbent carriers in order to provision Internet Access services to their clients.
The audit required a detailed analysis of more than 300 circuits each comprised of at least 4 components and included both U.S. and CDN locations. Upon completing the audit, TelOptimize provided the client with a report that included the following findings...
Upon approval from Client, TelOptimize issued a claim request for refunds of $1.5 million and received the full amount in compensation for the carrier’s negligence. Additionally, TelOptimize achieved savings of $200,000/month on a monthly invoice of $1 million on behalf of Client.